Customer Satisfaction Survey (old)19. Januar 2024bilder6. Dezember 2024 Customer Survey Welcome to our Customer Survey Dear Customer, First of all, thank you for carrying out a project with TEEC. We would like to give you the opportunity to provide feedback. As we are constantly interested in improving our product quality and service, we would be very pleased if you would participate. This survey is subdivided in 4 parts and should take no more than 5 minutes. All information will be managed confidentially. Thank you very much. Part 1: General Information Name * Company/ Organization Project Name * E-Mail Part 2: Pre- Project Phase How did you hear about TEEC? Conference Recommendation Internet/ Website Other If you heard about us at a conference, which one? EAGE IMAGE Geotherm DGG Other Optional information about how you heard about us Why did you choose TEEC? Price Quality Product features (specific processing steps like CRS, RTM, FWI) Previous experiences Other Optional Information about why you chose us Part 3: Project Phase How was the communication with our representatives? Excellent Good Neutral Fair Poor How were timing & efficiency of the project? Excellent Good Neutral Fair Poor How was the technical expertise & problem solving capabilities of the project team? Excellent Good Neutral Fair Poor How happy were you with the intermediate products? Excellent Good Neutral Fair Poor Optional comments on the Project Phase Part 4: Post- Project Phase How happy are you with the final deliverable? Very Satisfied Pleased Neutral Unsatisfied Disappointed Did the project achieve its objectiv? Completely Mostly Partly Rather less Not at all How satisfied are you with the price/performance ratio? Very Satisfied Pleased Neutral Unsatisfied Disappointed Optional comments on the Final Production Further Comments? Is there any further information or comments you would like to share with TEEC? Then you are welcome to do so here. Time's up TeecAdmin Comments are closed.
